PCBWay Reviews

Nightmare II
Another nightmare. The site is not logical, and has caused a major problem when trying to understand what they are doing. The representives tell lies and fob you off with excuses then take another holiday and leave you not knowing what is going on. The atitude seems to be the customer is a nuisance so pass them around until they go away as no one at PCBWay appears to have a clue as to what is in production and what is not. We have now discovered that 35% of switches on the PCBa failed on the last delivery. Covid is easier to deal with than PCBWay.

A nightmare. The site is not logical, and has caused a major problem when re-ordering. The representive in question is very blunt and not very helpful and is causing delaying by sending wrong files to check. When this was all clarified by email, yet sends back info relating to wrong orders. The atitude seems to be the customer is always wrong!?!
I used this for 17 clients businesses it seems we will have to move them away.

We paid for 72 hours build, so we paid 273 for pcb, but finally they build in 15 days (instant quote for our pcb is 155usd)! No refund. We were very good customers for pcbway, this is our last order with them. Service11 at pcbway.com does not answer to any email.

Pcbway create very high quality pcb, it has good finishing as compare to others

Cheaters all the way time and again! after a very long wait they now ask for confirmation again! It was confirmed by me right after the request - long time ago showed them their own email reply that they had acknowledged then but they are liars and pathetic company. i lost quite a bit of money with them and need warn others.

Ordered 3 days before their holiday start and paid for express pcbway delivery but nothing arrived within the 2 weeks expected times. Next emailed them lots of times but they push back like hell with garbage. They do not read your emails or never bother to check any order so reply stupid.

a joke! some holes too small! and no replies to emails.

I've been using these guys for prototyping as well as low volume assembly and manufacture for years now, and the consistency and quality have always been spot on. Assembly and panelling of awkward boards (components raised on their legs without spacers, non-standard insertion of pins though the board etc.) wasn't ever a problem, and blank PCBs are always well produced and good quality. Sure, you can get finer resolution silkscreening elsewhere, but you also pay far more at those board houses, and the quality from PCBWay is more than adequate at the price.
Plenty of shipping options too that allow you to avoid expensive couriers if you're not in a hurry, and fast shipping if you are, though the cost reflects the perhaps surprising weight of PCBs in bulk.
Communication is always prompt, and while it can sometimes suffer a little from the language barrier, it's never actually a problem and confirmations are sought from the customer when things aren't 100% clear.
Price quotes for more complex jobs aren't always 100% accurate until they're reviewed and it's time to pay, but you do always have the final figure before you actually make the payment - there are no additional or hidden fees, and the cost changes (which, to be fair, as often go down as they do up) are down to them rearranging the panelling to suit assembly, and to passing on the actual cost of parts from Farnell, Digi-Key or whoever to be assembled directly onto the customer.

delivery shows no tracking details and the replies are really bad. they take a lot of money for delivery

The price and turn around on the PCBs is amazing. I've ordered my first set of boards and I had no idea that you could get boards so cheaply and easily.
The quality is completely professional; beats the pants off my homemade boards.
I ordered the DHL shipping and it arrived in the UK about a week after placing the order. I've placed another order now using the cheaper e-packet shipping; not sure how long that will take.

It is clear PCBway offers cash coupons for positive reviews, they are crooks. This is the second time, they screwed up on my order I requested they perform a task they didn't do it and sent me non-functioning boards without traces, and charged me, horrible business practices, please don't trust this company and take your business elsewhere.

I have been cooperating with PCBWay for a long time and I have only positive impressions. Printed circuit boards are always of high enough quality, in addition, there is the opportunity to work with materials other than FR-4, which will definitely delight developers of radio equipment. The possibility of configuring the PCB production parameters is also quite wide, many other companies do not provide such capabilities. Printed circuit boards are made very quickly, as well as quickly delivered to Belarus. I selected this manufacturer as the main supplier of printed circuit boards for my Easy-SDR project. I did not regret this decision. I definitely recommend this company for cooperation.